Deployment of MyHealthDirect’s scheduling solution across Benefis’ network empowers patients across 13-county region to find and book appointments.
NASHVILLE, Tenn., July 11, 2018 – Benefis, a not-for-profit community health system in the Great Falls, Montana area, has selected MyHealthDirect, a leader in digital care coordination solutions, to enhance patient access. MyHealthDirect’s technology will enable real-time consumer self-scheduling and guided search through the Benefis website, allowing 164,000 patients across a 13-county region to quickly find and book the care they need.
The solution will feature an integration to Benefis’ EMR, NextGen, while coordinating scheduling from computer, phone or tablet. Appointment confirmations and reminders by text, email or voice will be incorporated, while customized business rules will ensure patients are guided to the right care. Through analytics and data science, care coordination efforts will be further optimized.
“Our mission is to provide excellent care for all, healing body, mind and spirit. An important part of that means providing our patients with the absolute best access channels to quickly and seamlessly connect with the care they need,” said Kaci Biederstedt, Director of Business Development and Innovation at Benefis. “MyHealthDirect’s solution will guide our patients to the right care and digitally connect them with a confirmed appointment.”
“We are proud to partner with Benefis Health System, supporting their vision of being the best health system in Montana,” said Tom Cox, CEO of MyHealthDirect. “Enhancing patient access to care is at the core of what we do and we look forward to helping them meet patient needs and increase satisfaction.”
About Benefis Health System
Benefis Health System is a not-for-profit community health system that serves residents in a geographical area encompassing a 13-county region that is larger than Connecticut, Delaware, New Hampshire, New Jersey, and Vermont combined. Benefis has five campuses and employs more than 3,200 individuals, making it the area’s largest private employer. For more information about Benefis, visit www.benefis.org.
MyHealthDirect, a leading provider of digital care coordination solutions, empowers care networks to meet patient needs across all access channels: on the web, in the call center, and in provider offices. MyHealthDirect serves both payers and providers, helping guide patients to the right care. With data-driven, consultative services, MyHealthDirect enables healthcare organizations to improve costs, outcomes, satisfaction and quality scores and, ultimately, the bottom line. To learn more, visit myhealthdirect.com.
View the original press release on PR Newswire.