Buy Vs. Build
A natural inclination of some health plans and hospital systems is to weigh the perceived benefits of building an interoperable scheduling application against the benefits of buying an existing solution.
That internal inclination is especially strong within companies that assume an existing in-house technology can be customized or otherwise enhanced to add a scheduling module.
Organizations that have fully investigated if they can cost-effectively build a fully- functioning interoperable scheduling platform have consistently concluded upon assessing MyHealthDIRECT’s technical aptitude and service expertise that it makes better economic sense to license our SaaS platform.
The major reasons that our clients, many of them large multi-billion dollar national organizations, decided to Buy instead of Build include (1) the overall depth of feature- functionality within our proprietary scheduling connectivity platform and (2) the deployment expertise we bring.
The advantages of our platform include:
- Rules-based business logic engine that intelligently matches search criteria with providers hundreds of “business rules” combinations for both the health plan/hospital and the provider
- Dozens of standard search criteria
- “Show Rate” reporting
- Dozens of “specialties” available, all customizable
- Read into Practice Management Systems using HL7/EDI or API/Web Services
- Language translation for Confirmations
- Appointment reminders sent to members via voice, text, email
- Payer Mix Manager” function for providers
- Full Business Informatics (BI) included as well as our proprietary Value Illustrator
Our platform performs only as well as how it is expertly deployed by our experienced client
services executives. The benefits we bring to implementation and adoptions include:
- Expert physician onboarding processes to ensure that appointment inventory matching your needs is successfully built in a timely manner.
- Staff with experience integrating SaaS platforms within MCO, call center, and hospital environments, including workflow architecture consultation, process modeling, and interface design for both your widely disparate applications and enterprise software and database applications.