In the News

Digital Patient Engagement Tools Improve Adherence

By Tom Cox, CEO Patient engagement is one of the pillars of population health management and value-based care, but traditional, print-heavy attempts at engagement have failed. That’s because an estimated 90 million adults have low health literacy, and printed brochures and flyers are often lengthy and confuse them with a lot of medical jargon. That […]

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Efficiency in Healthcare Delivery

The impact of online scheduling is explored By Tom Cox, MyHealthDirect CEO CEO PERSPECTIVE Providers want to spend their time providing great care to their patients. Unfortunately, operating inefficiencies can keep them from their mission. Some studies cite that administration takes up 30% of their work day. Fortunately, the healthcare industry is now starting to […]

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The Cloud Boosts Practice Capacity

Online Scheduling Can Increase Patient Flow And Care By Tom Cox, CEO Self-scheduling has revolutionized many industries, but healthcare is late to the party. For more than a decade, Fandango customers have been able to reserve movie ticket online – and now it’s used by about 30 million consumers each month. Likewise, millions of people […]

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The Financial Imperative for Data-Driven Digital Scheduling

The Association of American Medical Colleges (AAMC) recently commissioned a study that concluded that there will be a physician shortage of up to 90,000 physicians by 2025. The cost of training that many physicians in a decade would place a huge burden on our already financially strained healthcare system. But what if the problem extends […]

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NBJ announces 2015 Best Places to Work finalists

The Nashville Business Journal is excited to announce the Best Places to Work finalists for 2015. Employees of nominated companies were asked to complete an online survey conducted by Quantum Workplace. The employee survey measures 10 key engagement categories, including team effectiveness, trust in senior leaders and manager effectiveness. Responses from each question of each […]

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Backus Hospital and MyHealthDirect Improve Access to Care for Patients

Backus Ensures Patients Leave Hospital with Appointments in Hand NASHVILLE, Tenn. — (BUSINESS WIRE) — Since 2010, Backus has used MyHealthDirect’s access solutions to book follow-up appointments online with community-based providers for patients leaving their emergency department in Norwich, CT. This year, Backus partnered with MyHealthDirect to bring scheduling to their inpatient units and a […]

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One Way to Solve the No-Show Problem

MEDICAL PRACTICE INSIDER – (January 26, 2015) – We’ve all seen the dire predictions that the U.S. will have a doctor shortage of about 130,000 physicians by 2025. But is that really the case when you factor in under-capacity? Physician practices have considerably higher no-show rates than many other businesses, whether it’s airline travel or […]

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How MyHealthDirect Achieved HITRUST Certification

Healthcare organizations of all sizes work diligently to ensure that they remain HIPAA-compliant while also providing high-quality patient care. There are security, privacy, and regulatory guidelines that must be adhered to, and implemented in with ever-evolving technology. The process is hardly easy, but is one that is crucial to protecting patients’ protected health information (PHI). […]

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MyHealthDirect Achieves HITRUST Certification, Demonstrating Commitment to Secure Patient Access

NASHVILLE, TN – MyHealthDirect is the first patient access solutions organization to achieve HITRUST’s HIPAA-compliant security certification.  HITRUST certifies technology organizations through a multi-year evaluation process, ensuring they meet strict security, privacy and regulatory guidelines set forth in the Common Security Framework. As consumers and the healthcare industry continue to leverage cutting-edge technology to access […]

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