Direct To Consumer
Empower members to schedule self-service appointments
Today, health plans are rapidly transforming themselves and their products to enable members to directly take initiative to better manage their health. The rationale is simple: By engaging members in managing their own health, plans can improve medical outcomes while controlling skyrocketing costs. Patient portals and online provider directories are useful, but their potential can only be realized when members are also given the ability to schedule appointments with network providers.
MyHealthDIRECT offers a direct-to-consumer scheduling solution that enables your members to schedule appointments directly from your patient portal or provider directory. Our solution is white labeled so that you can promote your own brand to members.
Consider the benefits of direct to consumer scheduling:
- Improve member satisfaction and retention
- Differentiate your plan with scheduling connectivity
- Reduce call center volumes
- Increase physician satisfaction by eliminating phone calls to their offices
- Generate automatic text reminders of appointments to members